Delivery
Delivery
Cosinests post your cosy orders out to you with Royal Mail Signed For® service. Whilst we appreciate this is a bit more expensive, this way you can track your order and we can ensure you receive your goods. We send it 2nd class, unless you contact us and specify it is urgent, then if we can we will send it 1st Class Signed For, for you.
Costs
Each cosy item has been weighed and the postage cost is calculated on the weight of your entire order. This will therefore vary dependant on what you are ordering, how much it weighs and what postage size parcel it fits in. Should you at any time feel this cost is inaccurate, please don't hesitate to email us and we will gladly look into this for you cosinests@outlook.com
Delivery Time
Royal Mail Signed For® 2nd Class aims to deliver within 2-3 working days
Royal Mail Signed For® 1st Class aims to deliver within 1 working day
Please note that during the busy Christmas period these delivery times may vary and we would always encourage our customers to order in plenty of time to accommodate for any delays.
Being sent Signed For we hope gives the added security of :
- Proof of delivery including a signature from the receiver
- Being able to track your item online
Order Handling
Orders placed between the hours of 8am - 2pm Monday to Friday will be posted out the same day.
Orders are packed and processed between the hours of 8am - 5pm Monday to Friday.
We are unable to post orders out at the weekend, but at especially busy times of year we will endeavour to process your orders throughout the whole week to get your items winging their way to you as quickly as we can.
Please don't hesitate to let us know of any urgency and we will always try out best to ensure a speedy delivery.
Outside the UK
Ordering online is currently only set for UK postal services. However if you live further afield, please don't hesitate to contact us at cosinests@outlook.com and we will endeavour to see if we can post out to your cosy nest.
Sending a Special Gift?
If you are ordering a gift that you would like us to post straight to the recipient on your behalf, please add their address to the shipping details. You can also let us know on the notes section of your order. Alternatively email us with your order number at cosinests@outlook.com and we can even put a little personalised note in from you, if you would like to add that extra cosy touch.